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Orders are dispatched within 1–2 business days. US standard delivery takes 3–7 business days; international orders take 7–21 business days. You'll get a tracking link by email.
US standard shipping is a flat $8.50 on every order. Expedited and international rates are calculated at checkout.
Yes — within 30 days of delivery. Perfume oils must be unopened, and supplements must be sealed. Damaged, defective, or incorrect items are always refunded or replaced with return shipping covered by us.
Yes. Import duties and taxes are set by your country and are the responsibility of the recipient.
Yes. Every perfume oil is alcohol-free and blended in a pure jojoba base, so it wears close to the skin and unfolds with body warmth.
Roll a small amount onto pulse points — wrists, the base of the throat, behind the ears. Don't rub; let it settle. Reapply as the day asks.
Yes. They're produced in cGMP facilities and tested by an independent third-party lab for identity and purity before release.
These statements have not been evaluated by the FDA and our products are not intended to diagnose, treat, cure, or prevent any disease. If you're pregnant, nursing, taking medication, or managing a medical condition, speak with your physician first.
Email us with your order number as soon as possible. We can change or cancel any order that hasn't shipped yet.
We do. Email wholesale@theheartstandard.com with your store name and location.
Email hello@theheartstandard.com or use the contact page. A real person replies within two business days.
Still stuck? Visit our contact page or read the full Shipping & Returns policy.